Privacy Policy

1. Introduction

EROS SA registration number 2017/385333/07 is an online relationship matchmaking service.

2. Personal Information Collected

All online subscribed users are required to provide personal information to EROS SA in order to accurately match partners as part of the services offered. The information required includes personally identifiable information such as your name, birth date, email address and more information, if and when required. This information is stored on our systems, but NO personally identifiable information is ever displayed in your public profile or included in any communication sent via the site.

3. Updating Your Information

As an online subscribed EROS SA user, you can freely update all of your personal information including username, email address, location, password and all profile details. We encourage you to keep your details up to date.

4. Cookies

A cookie is a piece of data stored on your hard drive that allows us to recognise your computer from one page access to the next.

5. Deleting Your Information

You have the option to delete your profile. Please note that this permanently deletes all your information. No data will remain on our systems with the exception of personal correspondence or support enquiries sent to us, which may be stored on file.

6. Personal Correspondence

Correspondence sent to us including emails and letters will be stored on file with access limited to our authorised staff members only.

7. Disclosure of Your Information

  • We will not disclose any of your information without your permission.
  • We will not supply any online subscriber’s personal information with any other online subscriber or third party unless required to do so by the law of the Republic of South Africa.

8. Internal Use of Information

EROS SA will only utilise personal information for matchmaking purposes and to improve our services, analyse site usage and optimise content. This will only be conducted by authorised staff members. We may use personally identifiable information to troubleshoot problems and implement our terms and conditions.

9. Social Network

Online subscribers of EROS SA as well as site visitors have the option to view and share information with friends on social networks sites. The information shared will not include personal information.

10. Security

The EROS SA online technical team will ensure the security of the online subscriber’s personal information on the systems. Internet Security is a complex topic and no system can be considered 100% secure. Should a security breach occur we would endeavour to react as fast as possible to remedy the problem.

11. Signing up with EROS SA

Online users can sign up on the EROS SA website only.  A fee for services will be charged annually to online subscribers for the online relationship match making services provided by EROS SA.

12. Changes to This Policy

EROS SA will update this privacy policy annually.

13. Sharing of Personal Information

EROS SA will not share personal information to potential matches and 3rd parties, unless compelled to do so by law.

Once matched, Members/Users of EROS SA may share their personal information at their own discretion with possible or potential matches.